Overview

FractionalGPT is a business-to-business (B2B) service designed for companies and professionals making hiring decisions. By purchasing, you confirm you are acting in a business capacity.

We want you to be satisfied with your purchase. This policy explains when and how you can request a refund.

Refund Eligibility

You are eligible for a full refund if:

You request a refund within 7 days of purchase
The Service failed to generate an output due to a technical error
You were charged multiple times for the same purchase

You are NOT eligible for a refund if:

You have downloaded or exported your hiring pack
More than 7 days have passed since your purchase
You simply changed your mind after seeing the output
The output did not meet your subjective expectations

How to Request a Refund

Email support@fractionalgpt.com
Include your payment receipt or transaction ID
Briefly explain the reason for your refund request

We will respond within 2 business days.

Processing Time

Approved refunds are processed within 5-10 business days. The refund will be credited to the original payment method.

Partial Refunds

In some cases, we may offer a partial refund at our discretion, such as when the Service was partially functional or you experienced significant issues.

Disputes

If you are not satisfied with our refund decision, you may dispute the charge with your bank or credit card company. We will cooperate with any investigation.

Contact

For refund requests or questions about this policy, contact support@fractionalgpt.com.

Refund Policy